What information do we collect?
We collect and retain personal contact information that you provide us voluntarily when signing up to our products and services or to any of our mailing lists. This may include your name (first and last name), business name, job title, business address, product data, phone and/or mobile phone numbers and email address. Additionally, we collect contact information provided to us during any correspondence relating to customer support, as well as in connection with our products and services.
When you visit our websites we automatically collect information about your device, including your IP address and potentially other unique device identifiers (for example, if you are using a phone with iOS or Android installed), Internet browser type and language, information about any website that referred you, the date/time of your visit, and any search keywords. For more information, please review our cookies policy.
You are in control of the information we collect about you, but if you choose not to share your information, you may not be able to access or use some of our services.
How do we use your information?
Your information will be used, in the first place, to perform our contract with you and fulfil your requests, such as sending you requested service information, fulfilling your orders, billing for services, responding to customer service requests, questions and concerns, and administering your account. Note that, generally, you may not opt-out of these communications, which are transactional and not promotional in nature. If you do not wish to receive them, you always have the option to cancel your services with us.
In order to pursue our legitimate interest in improving our services, we also use personal data to conduct research and analysis, and to identify what services you, and other customers like you, may need:
to better understand how people interact with our websites to provide communications about products which we think will be of interest to you; and
to determine the effectiveness of promotional campaigns and advertising.
Whenever we process data for these purposes we ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish. If so, please contact us at firstname.lastname@example.org to update your communication preferences. Please bear in mind that doing so may affect our ability to carry out tasks above for your benefit.
Our websites may contain hyperlinks to websites that are owned and operated by other organisations. These websites have their own privacy and cookie policies, and we urge you to read them. They control how your personal information is used when you give it to these other organisations or they collect it with cookies. We do not approve any other websites and we are not responsible for any information, material, products or services that are on or accessible through those websites or for the privacy practices of websites run by other organisations.
How do we protect your Personal Information?
We use many different measures to help protect information transmitted over or stored on our systems. For example, your Personal Information is contained behind secured networks, and is encrypted when transmitted to us via Secure Socket Layer (SSL) technology. In addition, the payment information you provide us is processed by a third-party payment processor (Stripe: https://stripe.com/us/privacy ).
How long do we keep your personal information?
We keep your information only for as long as we need it to provide you with our services, manage our business or as required by law or contract. When having a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the websites.
What are your rights in terms of you personal information?
You will be entitled to ask us for access to a copy of your personal data, to correct, erase or restrict our processing of your personal data, to transfer the information you have provided under contract or consent to another organisation or to stop processing your information, by withdrawing your consent or objecting to our legitimate interests. To do it please contact email@example.com
You can easily contact us , via the email firstname.lastname@example.org .